
LuxScoops Return/Refund Policy
This is a random mystery scoop shop. All purchases, including curated boxes, are sold as "mystery" boxes. By completing your purchase, you understand and agree that all sales are final and there are no refunds or returns. If any items arrive damaged, you must contact us by email within 5 days of receiving your order, and we will arrange an exchange for the damaged items only.

Shipping and Order Processing
Please note that Lux Scoops is a newly launched company. During our first 30 days of operation, there may be occasional issues as we refine our processes. We are committed to fulfilling your order as efficiently as possible and aim to ship within approximately 10–15 days from the date of purchase.
If your order includes a video, please be aware that this may extend the processing and delivery time.
Thank you for your patience and for choosing luxscoops.com.
